LocalGov Digital Strategy and Manifesto

Are our users as incapable as we often think they are? I think not.

It's coming up to 1 April and the prices we charge for everything are about to go up. Here's how I make life easier on myself.

Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files

Is the current location and staffing of your council webteam serving the council and your citizens well?

You know what your users are searching for minute-by-minute, so why make them type it themselves? You know what key events are going to come up which will affect the council from week to week, so why make users go looking for information about those key events?

In 2019 the Govmetric satisfaction score on the top council website was 0.3; in 2024 the top council website weighs it at 0.2