More about date-specific content Some further thinking about content which involves dates, and the introduction of a tool to help you make calendar files 27 February 2025
Where should the Online Service sit? What's the website for anyway? How should it be staffed? Is the current location and staffing of your council webteam serving the council and your citizens well? 30 January 2025
A/B (C/D/E…) testing using built in CMS functionality In which our website Content Management Systems could make our lives much easier 16 December 2023
I have a complaint! When is a complaint not a complaint? And why should anybody care anyway? 8 December 2023
Reporting missed bin collections You get home at the end of a busy day away from home. You see the flamin' council never collected your bins today 22 November 2023
Choosing the right alt text for your images You're adding alt text / attributes to your social media posts and your website images - that's great! But are you adding the right alt text? 17 November 2023
Blogging for the organisation Who should blog for the council? What platform should they use? 26 October 2023
News articles and blog posts News? Huh! What is it good for? Absolutely everything, when done right. 15 October 2023
So you want to build a new council website, but why? What's wrong with your current one? Why have you decided to build a new website anyway? 28 September 2023
Make a plan for the system going down The network has failed, nobody can access the CRM system, what are the staff to do other than twiddle their thumbs? 30 August 2023
