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What might the next ten years of local government digital transformation look like? Is 'transformation' even the correct word to use?

Why do we design our council website home pages to not actually represent our populations? Why despite all our best efforts to improve our sites is user satisfaction with them going down?

The Kindle ebook format, Open Data, and real-time information - what else could we use to make council websites more useful to citizens?

Just because you prefer one route to accessing information, that doesn't mean everybody prefers your preferred route

Many people think including niche content on a council website makes it hard to find essential information. I think including interesting content on it makes for a more useable site with a more delightful experience

Images of the area on the council website home page - something nice to see to give it a local flavour and instil 'delight', or an unnecessary distraction?