User satisfaction in 2024 is lower than it was in 2019 - what are we going to do about this? In 2019 the Govmetric satisfaction score on the top council website was 0.3; in 2024 the top council website weighs it at 0.2 17 September 2024
What is local government actually for? We have (roughly) 350 local councils all doing more or less the same things in the same way. Is there a better way to do this? 2 July 2024
Council online petitions Most council digital strategies say don't replicate content or functionality provided elsewhere. I think we should however be running our own e-petitions services 5 June 2024
Should there be a Local GDS? Probably not. It Depends. Well, it depends on what you mean by 'local', 'government', 'digital', and 'service'... 28 March 2024